Frequently Asked Questions

Booking

  • Fill out and submit the booking form on our website.
  • Once we receive your request, we’ll contact you via email to confirm your reservation. This email will include pricing, payment details, and our policies on booking changes or cancellations.
  • A 50% deposit is required once your booking is confirmed. This deposit is 100% refundable up to 5 days before the trip begins during the off-peak season (as specified in your confirmation email).
  • The remaining 50% must be paid at least 5 days before the trip starts.
  • After full payment is made, or once the trip has begun, no refunds will be issued. We strongly recommend purchasing travel insurance that covers trip cancellations or disruptions.

Pre-Travel Information

By Flight:

  • Domestic flights from most major cities in China fly directly to Dali Airport.
  • From abroad, fly into Kunming, China, then take a connecting domestic flight to Dali.

By Train:

  • High-speed trains from various major cities in China stop at Dali Train Station.
  • From Kunming, there are frequent daily high-speed trains to Dali. The journey takes approximately 2 hours.

By Flight:

  • Domestic flights connect Lijiang with many major Chinese cities.
  • From overseas, fly into Kunming, then transfer to a domestic flight to Lijiang.

By Train:

  • High-speed trains from across China stop at Lijiang Train Station.
  • From Kunming, regular daily high-speed trains to Lijiang take around 4 hours.